Terms of Service

1. About these terms

These Terms of Service (“terms”) describe your relationship with Orca (“we,” “us,” or “our”) when you use the websites at aiorca.dev and www.aiorca.dev, Orca Cloud at cloud.aiorca.dev, and related hosted features and support (together, the “services”). They also explain how the services interact with the open-source Orca Godot plugin, your project, and providers you choose.

By creating a Cloud account, using the services, or otherwise accepting these terms, you agree to them. If you use the services for an organization, you must have authority to agree on its behalf; “you” then includes that organization. If you do not agree, do not use the hosted services. Your independent rights to use the open-source plugin are described in section 2.

You must be legally able to agree to these terms. If you have not reached the age of legal majority where you live, a parent or legal guardian must agree on your behalf and supervise your use. You must also meet any age or eligibility requirements imposed by applicable law and providers you use.

2. The open-source plugin

The Orca Godot plugin is released under the MIT License. That license governs your rights to use, copy, modify and distribute the plugin, including commercial use. These service terms do not replace the MIT License, add restrictions to those rights, or require a Cloud account for independent plugin use.

You can use the plugin with your own provider credentials or a local model without purchasing Orca Cloud. The MIT License does not grant access to our hosted infrastructure or paid Cloud features. If you connect the plugin to Orca Cloud, these terms apply to that Cloud use. Other components and models may have their own licenses.

3. Accounts and sign-in

Provide accurate account information and keep it up to date. Protect your passwords, authentication tokens, provider API keys and connected editor sessions. Use only accounts and credentials you own or are authorized to use, and contact support@aiorca.dev if you suspect unauthorized access.

Where offered, you may sign in with an external identity provider, such as Google or GitHub. These terms apply equally to email-based and external sign-in. The identity provider’s own terms govern your account with it; using it to sign in does not make that provider the operator of Orca. Loss of access to your email or identity-provider account may affect access to Cloud.

You can review and revoke connected sessions in Cloud settings. We may need to verify account ownership before helping with recovery, changes or account-related requests. Never send passwords, access tokens or full payment-card details to support.

4. Acceptable use

Use the services lawfully and respect other people’s rights. You must not:

• Submit content or use the services in a way that infringes intellectual-property, privacy or other legal rights.
• Use the services for fraud, unlawful harassment, distributing malware, or unauthorized access to systems or accounts.
• Steal or misuse credentials, impersonate others, or misrepresent your authority to act for an organization.
• Bypass Cloud authentication, payment requirements, usage accounting, rate limits or service restrictions, including by creating accounts to evade them.
• Disrupt our hosted infrastructure, interfere with other users, or attempt security testing of the services without authorization.
• Use a connected provider in violation of its applicable terms or usage policies.

These hosted-service rules do not restrict inspection, modification or distribution of the plugin as permitted by its MIT License. To report a service issue or ask about authorized security research, contact us.

5. Your project and submitted content

You retain your rights in your projects and the content you submit, including source code, scenes, assets, images, prompts and instructions. Using Orca does not transfer ownership of your project to us. You are responsible for having the rights and permissions needed to submit that content and authorize its processing.

When you submit content to the services, you authorize us and the service providers involved to process it as needed to deliver the requested service, maintain its security and handle your support request, as described in our Privacy Policy. This permission is for operating the service, not a transfer of ownership or a general right to publish your private project.

Choose which project information to share and with which endpoint. Prompts, images, conversation context and project content supplied by tools can be included in a model request. Do not submit secrets or confidential information unless you have permission and the selected service is appropriate for that information.

6. AI output and project review

Orca assists with development; AI output can be incomplete, incorrect, insecure or unsuitable for your project. Generated content may resemble content produced for other users, and we do not guarantee that it is unique, copyrightable or free of third-party rights. We do not claim ownership of your generated output; any rights in it depend on applicable law and relevant third-party terms and licenses.

You are responsible for evaluating output, reviewing proposed changes, testing your project and checking licenses before using or distributing generated material. Keep backups and version control. Orca’s validation, approval and runtime checks are limited safeguards, not a guarantee of correctness, security or successful recovery.

The plugin’s project tools and game processes run in your Godot environment. Approving a change or workflow can affect your files or execute project code. Review the Safety & privacy overview and getting-started guide to understand supported behavior and current limits.

7. Third-party and local providers

Orca can connect to managed Cloud models, providers using your own API credentials, and local or custom model servers. Providers, identity services, payment processors, hosting platforms and linked websites have their own terms and privacy practices. Their processing of your information is also described in our Privacy Policy.

When you bring your own provider, you are responsible for its account, credentials, charges, model permissions and endpoint configuration. Its fees are separate from Orca Cloud. A local endpoint may forward requests elsewhere; a connection or compatibility check does not establish that a server is trustworthy or that its output is reliable.

We do not operate providers or servers you independently select and cannot guarantee their availability, behavior or continued compatibility. Orca is not endorsed by Google, GitHub, Godot or a model provider merely because it integrates with or links to them.

8. Orca Cloud plans, usage and billing

Orca Cloud is optional. Current plans, prices, included usage and model access are shown on the pricing page and in the Console’s Billing page. Review the price, currency, billing period, renewal terms and any applicable taxes or fees presented at checkout before subscribing. Payment processing is handled by the payment provider identified there.

A paid subscription renews at the stated billing interval until renewal is cancelled. By subscribing, you authorize the payment provider to collect the charges shown at checkout under the agreed subscription terms. We will give notice of changes to recurring prices before they take effect, as required by applicable law, so you can cancel renewal if you do not agree.

Included AI usage is a metered service allowance, not cash, a stored-value account or a fixed number of messages. Model choice, prompt and reply size, images and tool context affect usage at Orca’s model rates. Paid plans’ included models draw from their shared allowance. Model access and request limits depend on your active plan and the published service configuration.

Free usage resets on the first day of each month UTC and is subject to service capacity. Paid usage follows the subscription period. Unused included usage expires at its stated expiry without rollover. The Console shows your current allowance, usage and access status; contact support if you believe a usage or billing record is incorrect.

9. Cancellation and refund requests

You can cancel subscription renewal in the Console’s Billing page. After confirmed cancellation, verified paid access continues until the paid period ends, and unused usage expires at its original expiry. Cancelling renewal does not itself reverse a payment already made. Signing out, disconnecting an editor or uninstalling the plugin does not cancel subscription renewal.

For a refund request, duplicate charge, billing error or service-related payment issue, email support@aiorca.dev with your account email and the relevant transaction reference. We review requests according to the purchase terms and applicable law. This section does not promise an automatic refund or limit any mandatory cancellation, withdrawal, refund or other consumer rights.

10. Privacy, local storage and account requests

Our Privacy Policy explains how we handle account information, managed AI requests, usage and billing records, essential cookies and support communications. It also explains information requests and retention. These terms do not replace that policy or grant permission for data uses beyond those it describes.

The plugin can keep project conversation history and submitted content locally on your device. Direct-provider settings and local history have storage behavior separate from Cloud sessions. You are responsible for access to your device and for managing local files and credentials; closing a Cloud account does not automatically remove those local records or records held by a provider you chose.

To request account closure or deletion of personal information, contact support. We may verify ownership and retain records required for financial, security or legal purposes as described in the Privacy Policy. Cancel any subscription renewal in Billing as well; a request to delete data is not confirmation that renewal has been cancelled.

11. Availability and service changes

Orca is evolving. We may update the plugin, website, supported integrations and Cloud features. Models, compatibility, capacity and request limits can change, and maintenance, outages or provider failures may interrupt service. We do not promise uninterrupted access or permanent availability of a particular model or feature.

For material changes to a paid service or its discontinuation, we will provide notice where reasonably possible and honor applicable purchase commitments and legal obligations. Changes do not remove any remedies you have under applicable law. The service is not a backup or a guaranteed archive of your project or conversations.

12. Suspension and termination

We may restrict or suspend hosted access when reasonably necessary to address a breach of these terms, unauthorized access, abuse, payment failure, a legal requirement or a threat to service security. Where practicable, we will explain the reason and give you an opportunity to resolve it. Urgent security or legal concerns may require immediate action.

You can stop using the services and request account closure through support. Subscription cancellation and data requests follow the sections above. Closing or suspending a Cloud account does not revoke your rights under the plugin’s MIT License.

Terms that by their nature need to continue after hosted access ends remain applicable, including accrued payment obligations, content rights, applicable warranty and liability provisions, and dispute handling. Retention of information remains governed by our Privacy Policy and applicable law.

13. Warranties and liability

To the extent permitted by applicable law, the hosted services and AI output are provided “as is” and “as available,” without warranties of merchantability, fitness for a particular purpose or non-infringement. We do not guarantee that output will be accurate, that the service will be error-free, or that safeguards will prevent every unintended change. The plugin’s own warranty and liability provisions are set out in the MIT License.

To the extent permitted by applicable law, Orca is not liable for indirect, incidental, special or consequential losses, including lost profits or business opportunities, arising from use of the hosted services. This exclusion does not apply where the law prohibits it.

Nothing in these terms excludes or limits liability for fraud, intentional misconduct, death or personal injury caused by negligence where that liability cannot be limited, or any other liability or consumer right that applicable law does not allow us to exclude or limit.

14. Updates to these terms

We may update these terms as the services or legal requirements change. We will publish the updated version here with its effective date. For material changes affecting existing Cloud users, we will provide appropriate notice before they take effect, except when immediate changes are necessary for legal or security reasons.

Changes apply prospectively and do not override existing purchase commitments or mandatory rights. Where applicable law requires your express agreement, we will request it. If you do not agree to updated terms, you can stop using the hosted services and cancel subscription renewal.

15. General terms and disputes

These terms, together with any specific terms agreed at purchase, govern use of the services. The MIT License continues to govern the plugin, and third-party licenses and terms continue to govern their respective products. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. A delay in enforcing a provision does not waive it.

If you have a concern or dispute, contact us so we can try to resolve it. This is an invitation to seek a practical resolution, not a requirement to give up access to a court, regulator or other remedy. Applicable law determines governing law and jurisdiction, including any mandatory protections and rights available where you live.

16. Contact us

For questions about these terms, accounts, billing or the services, contact Orca at support@aiorca.dev. For information-handling questions, see our privacy contact and request details.

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